Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
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What Our Clients Say About Us
★★★★★
Average Rating: 4.9 out of 5 from 150 Reviews
Highly Recommended!
The professionalism and attention to detail from STR Photographs were remarkable. I will definitely use their services again!
★★★★★
Emily Davis
Stunning Photography!
The photos taken by STR Photographs were not only beautiful but also showcased my property in the best light possible.
★★★★★
John Doe
Exceptional Service and Quality
STR Photographs provided an outstanding experience. The quality of the photos exceeded my expectations, capturing the essence of my property beautifully.
★★★★★
Jane Smith
A Game Changer for Real Estate
Working with STR Photographs transformed my listings. The stunning images attracted more clients and significantly increased my sales.
★★★★★
Michael Johnson